Shipping

To ensure freshness, all my cookies are made to order—which means I don’t bake them until you buy them.

Unless you request a future date, your order will be completed within 1-3 business days (allow an additional 2 days for decorated cookies) and then shipped fresh by UPS or USPS, which takes about 1-3 business days to arrive. I’ll provide you with a tracking number so you’ll know when to expect your order (and when to start drooling with anticipation).

I ship cookies on Mondays, Tuesdays, and Wednesdays

This ensures your order arrives fresh instead of languishing at a shipping facility all weekend.

Packaging

I pack my cookies with great care, making every effort to ensure your goodies arrive intact. However, if your order happens to arrive damaged, please do email me with a picture of the shipment so I can open a case with the USPS.

Warm Weather

Since certain cookies don’t hold up well in the heat (chocolate chip, M&M, and anything that can melt), I don’t ship these cookies during warm months (typically May through early September, but it depends—WI weather is notoriously unpredictable!). Thanks for understanding.

Returns

I’m sure you understand that due to the perishable nature of cookies, I cannot accept returns. However, if you are dissatisfied with your order for any reason, please do contact me so I can make it right.

Thank you, and happy cookie munching!